The Consumer Credit Act 1974 (CCA) requires lenders to include Information Sheets to accompany a Notice of Sums in Arrears (NOSIA) or a Default Notice when sent to borrowers who are in arrears or in default of a consumer credit regulated agreement. These Information Sheets are published and updated by the FCA. They are designed to inform borrowers about their statutory rights and about which organisations can help them to manage their outstanding debts. New versions of these information sheets were due to become current on 18 January 2017 however, on 22 December 2016, the FCA announced these new versions were being withdrawn.
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